Where do you ship?
We ship within the USA only.
How much is shipping?
Shipping is free!
How long will my order take to arrive?
3-4 days (excluding mistakes made by USPS)
Which couriers do you use?
United States Postal Service and FedEx
Do you offer overnight shipping?
We offer 1-2 day shipping via USPS express mail for $24.
We also offer 3 FedEx Overnight options, prices vary depending on service selected and destination.
Do you provide tracking?
A tracking number will be sent to the email you have provided when your order has processed. (Orders are not processed until payment is confirmed.)
What days do you ship?
We ship Monday-Saturday.
After placing my order, how long does it take for you to ship the package?
We ship orders the same day the order was placed if the order was placed and confirmed paid before 1PM PST Monday thru Friday, and before 12:00 noon PST Saturdays.
What if my order is lost in the mail or late?
If your order is lost or late you will be refunded any money you paid for Overnight/Express after we have verified it is lost or late by tracking.
We must wait at least 3 business days after the order goes past the estimated delivery date before we can begin resolution procedures.
We have various ways to resolve lost or late deliveries and will work with you to make sure we arrive at the best resolution for you. We can give full refunds in many cases, partial refunds, or replace the missing product at no charge.
We value all of you and are dedicated to stellar customer service at Quick Tianeptine.
Whatever the case, quality issues, shipping problems, etc., we will do whatever we can to make sure you have the best experience possible with us!